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How many days customers have to ask for a refund?
- 7 days
What are the conditions that must be met to issue a refund?
- Product isn't used or damaged
- Product must have the receipt or proof of purchase
Do you issue refunds for items on sale (ie. discounted)?
- No, items on sale aren't eligible for refunds
Can customers exchange a product with a new one?
- Yes, customers can exchange the product with a new one by contacting us
Where should customers send the product?
How can users contact you for any questions regarding your Return & Refund Policy?
- I'm a shipping policy. I'm a great place to add more information about your shipping methods, packaging and cost. Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.